Return and refund policy

Thank you for shopping at codexas. We aim to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we are happy to help you with returns and refunds under the following terms:

1. Return Eligibility

  • We accept returns for free within 30 days of receiving your order.
  • Returns are only accepted for unused and undamaged products.
  • To start a return, please contact us at contact@codexas.com or call +442082993166

2. Refund Process

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method (PayPal) within 7 business days.
  • Shipping costs are also refunded for orders within the USA.

3. Shipping and Handling

  • Shipping for returns within the USA is free.
  • We do not accept returns for international orders outside of the USA unless the product is defective or damaged.
  • For exchanges or returns, please send the product to:
    1 Doughty Street, London, WC1N 2PH, United Kingdom.

4. Shipping Delays

  • Please allow a minimum of 3 to 4 business days for processing and shipping your order. Orders are shipped Monday to Friday only.

5. Our Values
At codexas, we believe in sustainability. Our store promotes eco-responsibility by focusing on sustainable sourcing, reducing packaging waste, and offering eco-friendly alternatives to help protect the planet.

Contact Us
For any questions or concerns, feel free to reach out:

Thank you for choosing codexas, and we look forward to serving you again soon!